Solve your communication challenges with reliable, scalable cloud phone solutions. We offer a comprehensive suite of features to improve collaboration, enhance customer service, and boost your bottom line.
Are you seeking a cost-effective solution that delivers creative and reliable communication options for your employees and customers? Procision’s cloud phone systems provide seamless connectivity regardless of location, helping your business stay connected while reducing costs.
Regardless of your staff size, having a central point of contact is essential. Yet traditional desk phones limit mobility, and using personal mobile phones creates distractions. Our cloud phone systems solve these challenges by delivering a professional communication experience anywhere.
Cloud phone systems are powered by Voice Over Internet Protocol (VoIP) technology and use cloud-based servers to store pertinent data and information. These systems work by breaking your voice into digital packets and sending them using internet protocol, similar to apps like Skype but with connections to real phone numbers and the traditional telephone network.
Unlike on-premise solutions that require expensive hardware, cloud phone systems store information like system automation preferences, contact lists, and employee voice messages in the cloud. This significantly reduces the need for businesses to invest in costly hardware and software.
If your internet connection goes down, cloud phone systems have built-in redundancy and failover mechanisms to maintain communication:
Cloud PBX providers typically maintain numerous data centers to protect services against single failure points, ensuring continuous voice services even if one server goes down or a connection is lost.
As a 3CX Preferred Partner with Certified Technicians, we offer expert service and support.
across desk phones, mobile apps, PCs, Macs, and web browsers, allowing your team to communicate through their preferred devices
enabling your team to make and receive business calls from anywhere with an internet connection
Reduce costs by 30-50% compared to traditional phone systems
Grow your system without requiring additional physical infrastructure
Our certified technicians provide professional installation and comprehensive training
Built-in redundancy and failover options keep communications running during disruptions
Our cloud phone systems are packed with features to boost your communication efficiency and security. We focus on providing a seamless and professional experience for your team and your customers.
Perfect for small businesses, this cloud-based service is quick and easy to set up with minimal maintenance required. All equipment and software are hosted by an external vendor who manages the system.
It is ideal for larger organizations with resources to manage and maintain the system or companies preferring complete control over their data. This system is installed and maintained by an in-house IT team or vendor.
This system makes internal and external calls using the internet instead of a hardwired landline phone system. All data is stored on a cloud-based server, providing flexibility and scalability.
If you need to supercharge your Phone System and have a need for some serious Call Centre analytics, sharper Dashboards, Wrap-Up Codes and more, then you will enjoy the power of VoIP Tools for 3CX. This Add-On comes with over 30 Tools to put wings on your 3CX. As a VoIP Tools Partner, we can help you to harness the 3CX Engine, and ramp up your Call Centre.
It’s surprisingly easy to transition to a cloud-based phone system. Our team will assess your business needs and provide a solution that suits you now while catering to future growth.
As a 3CX Preferred Partner, our certified technicians have extensive product knowledge and the ability to adequately train your staff on using the system.
Our Melbourne IT specialists provide expert IT support services, managed IT, and top-tier solutions across Australia, empowering your business with the ideal infrastructure to effortlessly stay ahead.
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